What does RoastBridge do?
RoastBridge introduces independent US cafés to wholesale coffee roasters that can supply them. We confirm the fit with both sides first, then make one direct, briefed introduction. We don’t roast, distribute or sell coffee.
How much does it cost?
Cafés pay a $1,000 sourcing fee per match. Roasters pay a $1,500 sourcing fee per introduction. Both are paid upfront, before the introduction, under a short one-page agreement with RoastBridge. We tell both sides how we’re paid, including that the other side also pays, and confirm every term before anyone pays.
You told me there was nothing to pay upfront. Does that still apply?
Yes. Our fees changed on November 4, 2026. If we emailed you before then and said there was nothing to pay upfront, we keep to it: you pay nothing upfront, and the fee is due only when the introduced café places its first order. That is $500 for a café, and for a roaster $750 at the first order plus $750 if the café reorders within 90 days. Your signed agreement will say so.
Both cafés and roasters pay you. Whose side are you on?
We don’t claim to be neutral: both sides can pay RoastBridge. Instead we keep it visible. We tell both sides how we’re paid as soon as we discuss a match, nothing is introduced until both sides pass the same four checks, and neither side is ever obliged to work with the other.
Where do you work?
Anywhere in the United States. RoastBridge is run remotely by email, and roasters usually ship samples directly to cafés, so neither side needs to be near us.
What should a café look for in a wholesale coffee roaster?
Coffee that suits your menu and terms that suit your business. That means freshness and delivery to your area, minimum order, delivered price, payment terms, and support such as barista training or equipment. Tasting samples is the only way to judge the coffee itself.
We already have a roaster. Is this still useful?
Often, yes. Many cafés want a second option, a custom house blend, or a local roaster for fresher deliveries. We can source against any of those.
Who pays for samples?
It depends on the roaster. Most send samples before a first order, some free and some at a cost. We confirm the roaster’s sample terms and tell you before the introduction, so there are no surprises.
What happens if an introduction isn’t the right fit?
Tell us what was missed and we look for a replacement. If an introduction clearly misses what was agreed, we recheck the fit and find another option where one is available. If no reasonable replacement is available and you told us within 30 days of the introduction, your sourcing fee is refunded. The refund is the amount RoastBridge actually received: what you paid, minus any fees the payment processor (such as Stripe) kept. This applies to cafés and roasters alike.
How long does it take?
It depends on how quickly we find a confirmed fit in your area. You’ll hear from us as soon as we have one.
I’m a roaster. What do you confirm about a café before introducing it?
The four checks on every introduction: the café is within your delivery range, what the owner is looking for in their own words, that you can supply it, and that the owner wants the conversation.
I’m a roaster. Can you introduce more than one café?
Yes, one at a time. Every engagement starts with one introduction. If it works for you, we keep sourcing more cafés in your area, each as its own introduction.
Do I have to sign a supply contract with you?
No. Pricing, minimums and terms are agreed directly between café and roaster. We’re not party to the supply deal. Before an introduction, both sides sign a short one-page fee agreement with RoastBridge, which is separate from the supply deal.