Terms & disclaimer

What RoastBridge does, and what it doesn’t promise.

These terms apply whenever you use this site or submit a sourcing request, brief, roaster profile, or review. They are written in plain language on purpose. Last updated September 30, 2026.

01

What RoastBridge is

RoastBridge is an independent sourcing and qualification service for the wholesale coffee industry. We research café requirements and roaster capabilities, and facilitate introductions where there is a genuine fit. RoastBridge does not roast, distribute, or sell coffee, and is not a party to any supply agreement between a café and a roaster.

02

Where we are — stated plainly

RoastBridge is early-stage and is actively building its initial network of cafés and roasters. We do not publish invented customer counts, testimonials, or deals we have not completed, and we won’t claim a track record we don’t have.

03

No guarantees

By using RoastBridge, you understand and agree that we do not guarantee:

  • The quality, consistency, pricing, or availability of any roaster's coffee.
  • That any introduction will result in a completed deal.
  • That a matched roaster or café will remain accurate, active, or available over time.

We qualify opportunities in good faith against the criteria stated on this site, based on information provided to us. We do not independently audit every claim a café or roaster makes.

04

Your relationship with a matched party

Once an introduction is made, any conversation about samples, pricing, minimums, contracts, or supply terms happens directly between the café and the roaster. RoastBridge is not a party to that agreement, does not hold funds, and is not responsible for how either side performs under it.

05

No obligation

You are never obligated to work with a roaster or café that RoastBridge introduces you to. If an introduction clearly does not fit what you asked for, tell us and we will look at a replacement — this covers fit, not the outcome of any meeting, sample, or negotiation.

06

How RoastBridge is paid

Sourcing is currently free for cafés. As the business develops, RoastBridge may be compensated by roasters, cafés, or both, for successful introductions. Where a commercial relationship exists between RoastBridge and a party we introduce you to, we will disclose it to you. Any such payment never replaces or lowers the qualification criteria described on this site — a roaster or café is introduced because it fits, not because it paid.

07

Accuracy of information

The details behind each qualification criterion — service area, minimums, capacity, flavor profile, private label, sampling, and delivery cadence — are based on information provided directly by cafés and roasters, checked against your brief. Where information isn’t available, we say so rather than guessing. You should confirm details that matter to your decision directly with the other party before committing to anything.

08

Acceptable use

When using the forms on this site, you agree not to:

  • Submit false or deliberately misleading information about your café or roastery.
  • Use the forms to send spam, scrape data, or probe the site for vulnerabilities.
  • Impersonate a business you are not authorized to represent.
  • Submit a review written by someone else or attribute it to someone without their permission.
09

Illustrative examples

Any example roaster, café, or deliverable shown on this site — including the sample sourcing brief and the “Illustrative example — not a client case study” card — is fictional and included to show how a real match is presented. It does not describe an actual client, transaction, or roaster.

10

Intellectual property

The RoastBridge name, mark, and the content of this site belong to RoastBridge. Information you submit through a form remains yours. If you submit a review, you give RoastBridge permission to consider publishing your submitted words and attribution after administrator verification and approval. We may decline or remove a review; submission does not guarantee publication. Ask us to remove your review at any time by emailing hassan@roastbridge.com. We use your information only as described in our privacy policy.

11

Limitation of liability

This site and the introductions it facilitates are provided on an as-is, good-faith basis. To the extent permitted by law, RoastBridge is not liable for losses arising from a supply agreement, sample, or deal that you enter into with a party we introduce you to — that agreement is between you and them.

12

Changes to these terms

As RoastBridge grows, these terms may need to change. If they do, we will update the date at the top of this page.

13

Contact

Questions about these terms — RoastBridge — hassan@roastbridge.com